| Author |
Message |
| Registered: March 24, 2013 |  Posts: 5 |
| | Posted: | | | | Hello.
I´ve tryed to download my dvd profiler database to my Samsung Galaxy Note 3 but it allways stopped.
On my mobile I have installed DVD Profiler Version 1.0.1 build 29 and on my pc version 3.8.2 build 1542.
I´ve tried to download my database by connecting to my pc with wifi and also directly with cabel (local and online database). I´ve used the settings shown in the FAQ and turned of my firewall.
When the download started to my mobile, I get a connection and "Reading Database" is completed. When it begins with "Copying Profiles" it stopps and I get the message "DVD Profiler was stopped". Than I have the choise to push two bottoms, 1. Send a report 2. Ok. When I click "Ok" DVD Profiler closes.
I tried this many times with the same result at local and online database.
Please can somebody help me? I´ve tried to contact invelos directly but I got no answer.
Thanks a lot for your help. |
|
| Registered: May 19, 2007 | Reputation:  | | Posts: 6,730 |
| | Posted: | | | | Steps for initial download:
1) Perform a database repair (Menu: Tools -> Options -> Utilities -> Repair Database)
2) The app needs exclusive access to the WiFi-connection so temporarily disable all Auto-Updates
3) For the same reason disable all other scheduled online access (e.g. Weather, E-Mail, etc)
4) Make sure your PC security software allows all incoming connections to DVDProfiler | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
|
| Registered: March 24, 2013 | | Posts: 5 |
| | Posted: | | | | Hello Lewis_Prothero.
Thank you for your response.
I repaired my database on the PC, on my mobile I disabled all auto-updates and all other online accesses and I made shure that my security software allows all incoming connections to DVDProfiler. It doesn´t work. I´ve got still the same result I´ve explained before. I´ve tried it with WiFi-connection and cabel-connection.
Have you any other idea? |
|
| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Is "Sharing" enabled on your PC (DVDProfiler menu: Tools -> Options -> Shared)? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
|
| Registered: March 24, 2013 | | Posts: 5 |
| | Posted: | | | | Yes sharing is enabled and I used the right server id and the right port. |
|
| Registered: March 24, 2013 | | Posts: 5 |
| | Posted: | | | | I´ve checked all the entrys on my mobil and I´m only missing one! The other are on my mobile. Only the covers are still missing. |
|
| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Could be that there is something wrong with this profile.
1) Create a backup of your complete database
2) delete the profile which doesn't get synched
3) Retry to synch
If it works:
1) Restore the backup
2) Synch again now with the complete database | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
|
| Registered: March 24, 2013 | | Posts: 5 |
| | Posted: | | | | Hey man, you are the best.
You are right. I did it the way you wrote and it works. The only thing I do different was that I have not restore my backup. I insert the deleted profile new. Have no idea what was wrong with this one profile but now everything is fine and I have all my profiles on my mobile with all details and all coverscans.
Thank you so so much for your help. Thank you!!! |
|
| Registered: September 29, 2009 | | Posts: 65 |
| | Posted: | | | | I now upload my database to Invelos Online, then created a database in Android and downloaded from Online. It worked much better than direct sync. I don't know if there is a downside to it... Is there? |
|
| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Quoting MB17: Quote:
I don't know if there is a downside to it... Is there? No custom covers. All else should be identical. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
|
 | conanb | | Richards HT DVD Profiler |
| Registered: January 5, 2008 |  Posts: 1 |
| | Posted: | | | | Quoting Lewis_Prothero: Quote:
Could be that there is something wrong with this profile.
1) Create a backup of your complete database
2) delete the profile which doesn't get synched
3) Retry to synch
If it works:
1) Restore the backup
2) Synch again now with the complete database |
|
| Registered: December 10, 2007 | Reputation:  | | Posts: 3,004 |
| | Posted: | | | | It worked fine on my note 3, but it freezes if I give another program focus. I have to leave DVD Profiler up front until it completes. |
|