From the other poll thread on Box Set contents for partial box sets, it appears that the online profiles for box sets can contain the child profiles as well ?
How does this work ? I've never had any of my boxsets automatically download the child profiles. Moreover, if I add the child profiles (which often are available online) myself, I still have to go to the box set contents in the Edit screens to designate the child profiles. If I then contribute the box set, I just get a message that nothing has changed, so it seems the submission doesn't even include the box set contents ?!
So how can I a) download the contents of box sets from the online database, b) contribute the contents of box sets myself ?
Tnx.

Quoting Voltaire53:

Quote:
The contents will not auto download but the information is stored online.

I don't quite get it... If it is available online, there sure must be a way to download it, no ?

Here's what I did:
1. Enter the box set via UPC. This downloaded all data from the box set. But no child profiles.
2. Then I entered every child member via entering the DVDs in the drive and having them detected by Disk ID. Again they were all available online and were downloaded.
Now, if the boxset contents is available, I would guess that the disks would now automatically be added to the boxset contents. But they were just available as separate profiles in my database.
3. I then had to edit the boxset profile and edit the contents by adding every one of the DVDs from step 2. This surely should not be required if that boxset contents was available, right ?
4. After step 3, I tried to contribute the modified profile, but simply got that there were no changes. So it looked to me as if the box set contents were just kept local in my database and not included in the submission.

So, clearly, I must be missing something here. Obviously, what I would like most is that I would just have to do step 1 and that all child profiles are downloaded and added automatically (i.e. such that I don't need step 2, let alone 3).

Quoting northbloke:

Quote:
No, that's the way it works at the moment I'm afraid.
We're hoping that the boxset download can be automated at some point in the future, but at the moment you have to do it all manually.
What you might be able to try is (I can't confirm this, I'm at work) download the child profiles first and get them in your database, then add the parent profile.
I may be wrong, but I've got a vague feeling that if it finds the child profiles already in the database then it connects to them, but if you add them all at the same time, or if you add the parent first, then it won't. But then again, I could be horribly wrong! 

That has always been the recommended procedure as far as I can remember, for downloads AND contributions.  Children first, parent second.

Quoting Repter:

Quote:
So, if I understand correctly, the contents of a box set is uploaded when contributing, but it is not downloaded when adding the box set from online ? That makes little sense to me .
It's more smelling like a bug, when I read this. I assume the contents of a box set is nothing more than a list of UPC or DiskIDs. So it should be fairly easy to automatically populate a box set in my database or even download the profiles automatically as it has the UPC/DiskId and the locality...

No, you misunderstand.  I was referring to how to up-or-down load the profiles.  If you are going to contribute a boxset, do the child profiles first, and contribute them each in turn. Once they have been accepted, contribute the parent profile (which contains the Disc ID info for the children).  When downloading a boxset, download the child profiles first, then the parent profile.  That way the parent will find the child profiles when it tries to link up.

You still have to manually download the profiles, though Ken has been asked to fix things so you get the whole bunch in one shot.

Quoting Repter:

Quote:
Quoting Rifter:

Quote:
When downloading a boxset, download the child profiles first, then the parent profile. 

Ok, there lies the (small) problem. I am reviewing my database and I have several boxsets without their contents. This is one of the things that I'm now trying to correct, as I discovered that member disks, especially if they contain a movie, have their own profile based on DiskID instead of UPC.
So the only why I could have them automatically as boxset, would be to remove the boxset first, then add the disks, and then add the boxset again. I don't feel like doing this as I would lose all my personal information...
I simply don't think the order of entering should matter, so it feels like a bug to me...

Anyway, the only thing I wanted to know was if I was overlooking anything, but it looks like I didn't and just have to keep doing what I was already doing : manually assigning the child profiles to the already existing boxsets .
Thanks for the answers!

No, it isn't a bug.  The boxset contents data (ie. the disc ids) is only contained in the master, as it should be.  When you open that profile up as the current profile in your local viewer, it tries to link up with the child profile disc that are supposed to be there.  If it can't find them, then you 've got an error situation.

That's why you always grab the children first, so that when the parent is activated, it can find them as it expects to.  Obviously, since this is a manual operation, people don't always do that and don't realize it can cause problems.  Just one of those little things you have to remember.